We know that with the right market research interviewing team, telephone surveys offer particular
advantages for your market research project. First and most importantly, telephone surveys still yield
high response rates but moreover the personal contact between our market research interviewer and your
respondent can not only provide additional valuable information, but for certain groups this method is
often the most effective way to engage them.
The proof is in our survey response rates - on many market research projects over 90% of the
sample is converted. We pride ourselves on our high survey conversion rates and our ability to
engage with respondents. We use the Formoo survey platform and can easily link to your software
for a seamless fieldwork service.
We offer so much more than just flat CATI surveys. We deliver real respondent respect and care.
We use a dedicated local team of market research interviewers who are immersed in the project
objectives to act as brand ambassadors and deliver a wonderful survey interview experience for
We can provide a customised, branded login screen for your survey results with the market
research interviews streamed to a branded website for direct access for your in-house market
research customers. Our survey sample reporting can include detailed respondent record outcomes
so you can be sure that each and every single potential participant is looked after.