The real point of the exercise is to build a company that makes a difference. To care a lot about who your clients are and why (or if) they're happy and if you are making a real difference for them through the work you do.
The real point of the exercise is to build a company that makes a difference. To care a lot about who your clients are and why (or if) they're happy and if you are making a real difference for them through the work you do.